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Jappera ("Jappera," "we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains what information we collect when you visit or make a purchase from our website, how we use it, and the choices you have. By using our site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you give us
When you create an account, place an order, sign up for our newsletter, or contact us, we may collect your name, email address, shipping and billing address, phone number, and order details.
Payment information
Payments are processed by third-party payment processors. We do not store your full payment card number on our servers — that information is handled directly by our payment processor in accordance with their own security standards.
Information collected automatically
Like most websites, we automatically collect certain information when you visit our site, including your IP address, browser type, device information, pages viewed, and how you interact with our site. This is typically collected through cookies and similar technologies (see Section 3 below).
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customer service
- Create and manage your account
- Send order confirmations, shipping updates, and other transactional messages
- Send marketing communications, only if you've opted in — you can unsubscribe at any time
- Improve our website, products, and customer experience
- Detect and prevent fraud or misuse of our site
- Comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember items in your cart, understand how visitors use our site, and (where enabled) support advertising and analytics. You can control cookies through your browser settings; disabling cookies may affect how parts of the site function, such as your shopping cart.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business — payment processors, shipping and fulfillment carriers, email and marketing platforms, and hosting providers
- Legal and safety purposes — if required by law, or to protect the rights, property, or safety of Jappera, our customers, or others
- Business transfers — if we're involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction
5. Data Retention & Security
We retain your information for as long as needed to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you, or to opt out of certain uses. If you are located in the European Economic Area, the UK, California, or another jurisdiction with its own privacy laws, you may have additional rights under those laws. To make a request, contact us using the information in Section 9 below.
You can opt out of marketing emails at any time using the unsubscribe link in any email we send, or by contacting us directly.
7. Children's Privacy
Our site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
9. Contact Us
Reach out through our Contact page and we'll be happy to help.